Housing Development Finance Corporation (HDFC) Plc is the Maldives' only specialized housing finance institution, committed to improving access to affordable housing through innovative and sustainable financing solutions. Established in 2004, HDFC is supported by reputable international shareholders, including the International Finance Corporation (IFC), Asian Development Bank (ADB), and HDFC Bank Ltd, India. HDFC plays a vital role in supporting homeownership and housing development across the Maldives through responsible lending, customer-focused service, and sound financial management.

Job Description

1. Customer Service & Client Interaction

• Serve as a primary point of contact for applicants throughout the credit evaluation process, providing timely updates and setting clear expectations.
• Conduct detailed interviews with applicants to assess financial eligibility, the feasibility of financing, and the suitability of the loan product.
• Perform field visits to clients, their businesses, and property sites to verify income sources, assess the quality of the collateral, and validate information provided in the application.
• Counsel clients on policies, restrictions, and all necessary documentation as per HDFC credit underwriting guidelines.

2. Credit Evaluation & Underwriting

• Perform thorough analysis of financial statements, credit reports (CRIB), bank statements, and other documents to determine applicant creditworthiness and calculate key ratios.
• Prepare comprehensive Credit Assessment Reports (CARs) that include a summary of the application, financial analysis, risk assessment (including property and borrower risks), and a clear recommendation for approval/decline.
• Prepare and provide formal credit opinions for existing customers to other financial institutions upon request.
• Evaluate the legal and technical viability of the property offered as collateral by coordinating with the Legal and Technical departments.
• Present complete and accurate credit files to the Credit Committee, providing clarifications and supporting the decision-making process.
• Facilitate precise adjustments to existing loan facilities in coordination with the recovery department, ensuring alignment with each customer’s evaluated circumstances.

3. Monitoring & Reporting

• Proactively monitor the assigned loan portfolio, with a specific focus on high-risk accounts and early-stage delinquencies.
• Initiate communication with borrowers for monthly collection of outstanding dues, sending reminders, and counseling them on regularization.
• Identify accounts showing signs of potential stress and escalate them to senior management with preliminary recommendations.
• Assist in the preparation of reports for the Collections and Recovery departments for severely delinquent accounts.
• Prepare Grace Reports to provide timely updates on loan applications and evaluations to the team leader, Manager, and HOD.
• Provide market and customer insights to support the development and enhancement of housing finance products and services.
• Assist in conducting market research to support business and product development initiatives.
• Assist in the review and updating of Credit policies, procedures, and operational manuals.

4. Documentation & Compliance

• Ensure all credit files are complete with all necessary KYC and supporting documents as per company policy and regulatory requirements.
• Maintain an accurate, up-to-date loan portfolio and database, ensuring data integrity for all reports.
• Assist in preparing compliance reports, fulfilling internal and external audit requirements, and providing data for regulatory submissions.
• Ensure all approved facilities are handed over to the Credit Administration team with all conditions precedent clearly stated.

5. Process Improvement & Cross-Functional Support

• Provide support and guidance to junior staff or new officers on credit evaluation procedures and system usage.
• Identify and report recurring issues or gaps in the application process and suggest improvements to enhance efficiency and risk control.
• Undertake additional projects and responsibilities as assigned by the Credit Manager or Senior Management.

Qualification Requirements

• Diploma in Business Administration, Banking and Finance, or a related field with a minimum of one (1) year of relevant work experience; or
• GCE Advanced Level (A' Level) qualification with a minimum of two (2) years of relevant work experience.
• Preference will be given to candidates with prior experience in credit analysis, banking, lending operations, or financial services.

Competencies

• Customer Focus
• Analytical Thinking
• Attention to Detail
• Risk Assessment
• Communication and Negotiation Skills
• Teamwork and Collaboration

Salary: Competitive salary based on qualifications and experience.

Other Benefits:

• Staff Health Insurance Scheme
• Staff Loan Scheme
• Annual Bonus
• Training and Professional Development Opportunities

Documents Required:

• Interested candidates are requested to complete the online application form and upload the required supporting documents via the link: Application Form

Deadline for Application submission: Applications must be submitted no later than 17 August 2026, 14:00 hrs.

Note: Applications will be only accepted through the online application form, and only shortlisted candidates will be contacted for an interview.

Human Resource Department

Housing Development Finance Corporation Plc., 3^rd Floor,

Tel: +960 3334666; email: [email protected]