Position Name

Quality Assurance Associate

No. of Position

1

Worksite / Department

 Medical Service Office / Healthcare Solutions 

Salary & Benefits

• Net Salary Range: MVR 16,500 – 18,500
• Overtime and extra working days allowance
• Health insurance will be provided after probation
• Staff Privilege Program

Job Responsibilities

• Compliance and self-inspection: Conduct routine self-inspections, reviews and update registers related to compliance of processes. Report and escalate issues where non-compliance is identified.
• SOP Development: Develop procedures in accordance with regulatory, manufacturer/supplier requirements, and international standards (e.g., GDP)
• Training Sessions: Prepare materials for and conduct staff training sessions related to SOP training, Quality Assurance (QA) and Corrective and Preventive Actions (CAPAs) within the department. 
• Documentation Management: Ensure that all quality-related communications and PV documents are maintained and retained according to the quality manual, SOPs, and retention policy.
• Internal Audits: Conduct internal audits to assess the effectiveness of quality systems and identify areas for improvement.
• Complaint Handling: Manage and investigate customer complaints related to product and service quality, dispensing errors, and deviations.
•  Pharmacovigilance (PV): Manage adverse events as per PV SOPs and report to regulatory authorities, suppliers, and in line with MFDA guidelines.
• Product Recall: Initiate and manage the product recall process in the event of a reported quality issue by MFDA or the manufacturer.
• CAPA Management: Review the CAPA registry quarterly, communicate with the relevant managers to ensure CAPA completion, and update records accordingly
• Identify opportunities for process improvements within the distribution chain to enhance quality and update documents where necessary

Required Qualifications

• Diploma in a health service field

Preferred Requirements

Experience in a relevant role

Deadline

17^th August 2025, 1230hrs

How to Apply

Interested candidates please apply online through our job portal

https://sto.mv/careers

Only shortlisted candidates will be contacted for an interview

• You can contact us on 3012404