Department

Technology & Digital Services / GN. Fuvahmulah

Worl Site

Call Center / GN. Fuvahmulah

Salary

Daily  500 MVR

Educational Qualification

• Completion of grade 8

Duties and responsibilities

• Provide high level of customer services to customers obtaining service from Maldives Ports Limited Call Centre by providing quick and accurate response to customer’s queries and requests.
• Handle customer inquiries, complaints, and other issues respectfully and professionally.
• Maintain and update the customer database with the status of each caller.
• Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.
• Evaluate documents and report feedback and concerns to improve the service.
• Performing Other Tasks related to Call Center Operations.

Time to work

Shift Basis (08 Hours per day)

Interview Date

Interview will be held between 23rd May 2024 - 30th May 2024 in Maldives Ports Limited (Head Office)

Required Documents

1.               CV
2.               National Identification Card
3.              Copies of academic certificates (Accredited)
4.               Job Reference Letters
5.               Passport Size Photo