IT Support Assistant
Customer Relations & IT

MINIMUM QUALIFICATION & REQUIREMENT

• O’Level Qualification
• Preference will be given to candidates with experience in a relevant field.

OVERALL SCOPE
Monitoring and maintaining ICT systems and technical problem-solving with regard to providing a high-quality ICT service to the organization.

SCOPE OF WORK

• Serve as the first point of contact for staff seeking ICT technical assistance.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Monitor and maintain computer systems and networks.
• Respond in a timely manner to service issues and requests.
• Identify computer problems and advise on the solution.
• Provide technical support including repairing and replacing equipment when necessary.
• Test new technology and carry out other tasks within the scope of the job.

JOB SKILLS AND SPECIFICATIONS

• IT qualification or computer science qualification would be an added advantage.
• IT Proficiency and system analysis skills.
• Troubleshooting errors and solving problems.
• System analysis, networking and routing skills.
• Able to adapt to frequent changes in workload.
• Physically fit to carry out manual works such as occasional carrying and lifting of heavy equipment.
• Able to work after office hours and odd hours based on requirement.
• Should be an effectual communicator verbally as well as through writing skills.
• Should be able to prioritise tasks and manage one's own time effectively.
• Has utmost integrity and ability to maintain confidentiality
• Should be well-organized, detail-oriented, forward-thinking and proactive.
• Should be able to multitask and manage time and stress effectively.
• Strong interpersonal skills.

SALARY PACKAGE
Gross Salary of MVR. 13,000.00

REQUIRED DOCUMENTS

• Educational certificates
• Job reference letters
• NID card or Driver’s License

Apply via: https://jobs.hdc.com.mv 
Deadline: 01st February 2023, 14:00hrs
For Further Information: 3353535 or call center hotline: 1516