State Trading Organization Plc.
Pharmacy Operations Manager

Position Name

Pharmacy Operations Manager

No. of Position


Worksite / Department

Medical Service Office / Medical Services and Pharmacy Management

Salary & Benefits

  • Salary: MVR 22,000 – 24,000
  • Overtime and extra working days allowance
  • Health insurance will be provided after probation


Job Responsibilities

  • Manage and overseeing sales team and sales operation making sure it runs effectively and efficiently.
  • Objectives setting, coaching and performance monitoring of sales team and take necessary action to improve performance.
  • Conduct employee performance appraisals to access training needs.
  • Address and resolve customer complaints in professional manner.
  • Manage and monitor store inventory levels, including expiry and damaged items and take necessary action.
  •  Create business strategies to attract new customers, expand pharmacy traffic and optimize profitability.
  • Managing sales by identify emerging markets and market shifts while being fully aware of new pharmaceutical item and competition status.
  • Monitor daily operation of store warehouse.
  • Establish and carry out sales target and goals, policies, and procedures.
  • Present sales, revenue and expenses reports and realistic forecasts to the management team.
  • Undertake pharmacies budgetary activities and updating financial records.
  • Ensure pharmacy operates in accordance with policies and procedures and compliance with health and safety regulations.
  • Build and promote strong customer relationships by partnering and understand the needs.

Required Qualifications


  • Degree level in related field with 5 years’ experience working in a retail environment in managerial role


Preferred Requirements

  • Excellent mentoring, coaching and people managing skills.
  • Ability to lead and manage a sales team.
  • Customer service-oriented with in-depth knowledge of basic business management processes.
  • Proven ability to set and achieve financial and business objectives.
  • Firm understanding of sales, promotions, trends, retail markets and merchandising.


18th June 2022 1230hrs

How to Apply

Interested candidates please apply online through our job portal

To process the application, we require necessary documents

You can contact us on 3344179

13 June 2022