IT Support Assistant
Corporate Affairs, Administration & ICT

MINIMUM QUALIFICATION & REQUIREMENT
• A ‘Level 3 Passes (OR)
• O ‘Level 5 Passes with minimum 3 years’ relevant experience in the field.

OVERALL SCOPE
Monitoring and maintaining ICT systems and technical problem solving with regard to providing a high-quality ICT service to the organization.

SCOPE OF WORK
• Serve as the first point of contact for staffs seeking ICT technical assistance.
• Work with staffs to identify computer problems and advising on the solution.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Monitor and maintain computer systems and networks.
• Respond in a timely manner to service issues and requests.
• Provide technical support including repairing and replacing equipment when necessary.
• Test new technology and carryout other tasks within the scope of the job.

JOB SKILLS AND SPECIFICATIONS
• Having an IT qualification or having studied computer science would be an added advantage.
• Physically fit to carryout manual works such as occasional carrying and lifting of heavy equipment.
• Able to adapt to frequent changes in workload.
• Communication skills.
• Should be able to priorities tasks and manage one's own time effectively.
• Able to work after office hours and odd hours based on requirement.
• Has utmost integrity and able to maintain confidentiality.

SALARY PACKAGE
Gross Salary of MVR. 13,000.00

REQUIRED DOCUMENTS
• Accredited certificates
• Job reference letters
• NID card or Driver’s License
• CV
• Police Report

Apply via: https://jobs.hdc.com.mv 
Deadline: 6th April 2022, 14:00hrs
For Further Information: 3353535 or call center hotline: 1516