Billing Analyst
Business Solutions

MINIMUM QUALIFICATION & REQUIREMENT

1. Degree or MNQF Level 7 Qualification in Business/ Accounting/Business IT with minimum 3 years’ experience in relevant field. (OR)
2. Advanced Diploma or MNQF Level 6 Qualification in Business/ Accounting/Business IT with minimum 5 years’ experience in relevant field.

OVERALL SCOPE
Responsible for managing assigned validations and tasks related to month-end billing clean-up, and generally assisting the team as required.

SCOPE OF WORK
• Manage account balances to discover outstanding debts or other inconsistencies.
• Collect all information needed to calculate bills receivable (order amounts, discount rates, etc.)
• Check the data input in the accounting system to ensure accuracy of final bill.
• Issue invoices/bills and send them to customers through various channels (mail, e-mail, etc.)
• Issue customer account statements periodically or whenever necessary.
• Receive payments through various methods such as cash, online payments, etc. and check for credibility.
• Send remainders for payments and contract customers when assigned.
• Update accounting records with new payments, balances, customer information, etc.
• Answer questions and handle customer complaints from customers regarding bills.
• Ensure both the company and clients adhere to contract terms.
• Communicate with clients and other departments to resolve issues and provide clarification.
• Assist in development of software requirements.

JOB SKILLS AND SPECIFICATIONS
• Proven experience in relevant field (Telcos and other service providers).
• Proven experience in dealing with numbers and the processing of financial information.
• Proven experience in managing customer base.
• Proficient in MS Office (especially Excel); Working knowledge of relevant software.
• Adherence to laws and confidentiality guidelines in regards to dealing with customers and data.
• Excellent communication and negotiation skills.
• Proven track record of meeting and exceeding targets.
• Excellent communication and negotiation skills.
• Problem-solving attitude.
• Ability to work as an individual and as a flexible team player.

SALARY PACKAGE:

Salary negotiable based on qualification and experience.

REQUIRED DOCUMENTS
1. Accredited certificates,
2. Job reference letters
3. NID card or Driver’s License
4. Police Report

Apply via:https://jobs.hdc.com.mv 
Deadline: 30th December 2021, 14:00hrs
For Further Information: 3353535 or call center hotline: 1516