Position Name

Regional Store Manager

No. of Position

1

Worksite / Department

STO 134 (L. Fonadhoo Shop) – STO People’s Choice and Food Security

Salary & Benefits

• Net Salary Range: MVR 14,000 to 15,000
• Overtime and extra working days allowance
• Health insurance will be provided after probation

Job Responsibilities

• Supervising and overseeing sales team and daily sales operation making sure it runs smoothly and effectively.
• Arrange and manage attendance and absence of team by ensuring sales operation continues efficiently and attend attendance and absence related requests timely
• Schedules employee daily shifts and manage time-off requests
• Monitor inventory levels, expiry and damage items and take necessary action
• Handle and resolve customer complaints and handle employee complaints and reports to supervisor
• Conduct induction programs for newly joined staff by ensuring they are aware of rules, policy, and procedures.
• Responds quickly and practically to emergencies, crises, or unexpected problems during the shift
• Keeps supervisor and upper-level management apprised of daily operations
• Ensure of closing daily sales by till settlement and bill consolidation and manage bank deposits as required
• Transfer products and other objects to and from the worksite as required
• Build and promote strong customer relationships and understanding the needs
• Maintain outstanding store condition and visual merchandising standards
• Ensure store area are clean and organized
• Ensure works are carried in accordance with policies and procedures and compliance with health and safety regulations
• Manage unproductive inventory, identify trends and take necessary actions to correct issues

Required Qualifications

• Degree in related field with 2 years’ experience as leading a team within a retail setting OR Diploma in related field with 5 years’ experience as leading a team within a retail setting

Preferred Requirements

• Customer service-oriented with in-depth knowledge of basic business management processes
• Ability to lead and manage a sales team
• Leadership and conflict-management skills
• Firm understanding of sales, promotions, trends, retail markets, and merchandising

Deadline

8^th December 2021, 1230hrs

How to Apply

Interested candidates please apply online through our job portal https://sto.mv/Career

To process the application, we require necessary documents

You can contact us on 3344179