Position Name

Assistant Officer – Customer Service

No. of Position

1

Worksite / Department

STO Trade Center / 3rd Floor

Salary

• Net Salary Range: MVR 8,000/- – MVR 10,000/-

Job Responsibilities

• Assist all customers service activities on sea freight imports.
• Handling multiple sea freight product (liner / freight forwarding)
• Informing consignees on shipment arrival information before the shipment reaches to POD.
• Handling the shipping documents of imports and exports.
• Communicating with agents to get the documents on time and related correspondence.
• Invoicing to the import shipments on the given time frame.
• Finalizing and tallying the agent invoices before the month end.
• Providing the freight invoices after doing all the adjustments to accounts to do the final payment to agents.
• Daily tracking of cargos and updating cargo tracking sheet.
• Preparing delivery order documents.
• Attending to any correspondence emails by customers and clients.
• Following up on pending day to day tasks and ensuring all documents are filed systematically in both physical and electronic means.
• Ensure being on call beyond working hours to troubleshoot any urgent matter in office.

Required Qualifications

• Minimum 3 pass in A’ level

Preferred Requirements

• Relevant experience will be an added advantage.
• The ideal candidate should be detail oriented, possess good communication and organizational skill.
• Able to work independently and willing to work long hours.
• Proficient in MS Office.
• Preferably, candidate must be able to commence work immediately.
• Customer service oriented.
• Positive working attitude and a good team player.

Deadline

23 August 2021/ 1400hrs

How to Apply

Interested candidates may send CV and certificates copies to our email [email protected]

For further clarifications you may contact us on +960 3029200.

*Only shortlisted candidates will be contacted for interviews.