Terms of Reference for IT consultancy service to support a project based on cloud configuration and Migration

Project Title: IT consultancy service for implementing a cloud based IT infrastructure

Duty Station: Head Office, Regional Airports Company Limited, H. Suaz, Ameeru Ahmed Magu, 20095, Male’.

Project Duration: THREE months (to start as soon as possible)

Project Background

Regional Airports Company Limited (RACL) is a state owned enterprise for managing regional airports in Maldives. The processes include all airport operations consisting flight management, passenger services, catering, duty free shops, fire and safety operations, accommodations, fuel firm and support services for airports. The works are categorized as mission critical operations where down time is intolerable.

The propose job will be focusing on cloud based network design, virtual machine configurations, security considerations, authentication process, file management and backup services including all support functions for full cloud based solution. In addition to this, the job also include training for the IT team and providing all cloud design drawings and diagrams.

Tasks for the Consultant:

The Consultant is expected to support RACL IT Team in project related task for the duration of the project. Especially the task should include:

       I.          Requirement collection process for the cloud servers based on the applications and services.

      II.          Creating drawings and designs for the approval before cloud migration (RACL IT Team will be approving the designs from a set of alternatives proposed by the Consultant)

    III.          Proposing a cost effective model for the servers listed by RACL IT Team

    IV.          Assisting in all communications with local and global cloud service providers for effective and efficient cloud deployment

     V.          Configuration and management of cloud servers based on the RACL requirements

    VI.          Creating user manuals and help options for further references

  VII.          Training on cloud administration

 VIII.          The following scope of work (in clusters) should be completed within the duration

Cluster 1: - Server Management

Tasks in this group include:

1. Acquiring cloud-based combination service (Software as a service/Platform as a service/Infrastructure a s service)

 2. Assigning a DNS provider

3. Providing directory services (Active Directory)

4. Configuring data backup with low but cost-effective service models.

5. Implementing connectivity (VPN or any related to HO and Airports)

6. Ensuring business continuity for the hosted servers with failover less than 20 minutes.

7. Providing disaster recovery services

8. Train the RACL IT Team to manage the servers and services in the cloud on an ongoing basis. Should provide some supporting reference documents or training materials.

Cluster 2: - Network Management

Tasks in this group include:

1. Provision, deploy and configure headquarters network, firewalls, Wi-Fi access points using a cloud-managed solution

2. Provision and deploy networks, firewalls and Wi-Fi using a solution that provides cloud-based management and administration

3. Provide ongoing network management and administration for the listed airports and Head Office.

4. Design and implement the connectivity from headquarters to the cloud with appropriate redundancy.

5. Configure and manage Active Directory for headquarters and airports

6. Providing AD Connect, with password synchronization with Office 365

7. Creating and deploying 3 nodes or equivalent mode of server consolidation.

Cluster 3: - Project Management

Task in this group include:

1. Provide as part of the proposal a schedule for implementation and management

2. Provide for regular project management meetings to measure progress and coordinate operations

3. Provide for detailed review of progress at agreed-upon milestones

4. Coordinate with any other vendors involved in the project, including the existing vendor and any other consultants, to ensure necessary connectivity and functionality. e.g. connectivity and directory services among the cloud and the airports

5. Handover all general project related deliverables such as timeline, work breakdown structure and etc.

Data Confidentiality:

Prior to commencing work, the consultant will sign a data confidentiality agreement, committing him or her not to misuse the data obtained from RACL cloud project.

Qualifications:

       I.          Education:

Degree in Information Technology or any Computer Science related degree.

      II.          Experience

Minimum five years’ experience in a supervisory role in Information Technology Management

Experience in network design and network illustrations

Experience in a successful cloud migration project

Good knowledge of IT and computer hardware and software with practical experience on maintenance and administration

Knowledge about security and authentication processes

    III.          Skills and Knowledge

Strong communication and leadership skills

Strong planning skills

Understanding IT related issues and solutions

Strong Analytical skills

    IV.          Presentation and Language:

Excellent in written Dhivehi and English

Time and Reporting:

The Consultant will deliver intermediate outputs for the tasks described above on a rolling basis and on a timeline agreed with the RACL IT team. The consultant’s work will involve close collaboration with the IT team, so the selected candidate will be required to have weekly regular meetings for the duration of the contract.

Payment Plan:

Submission Procedure:

Interested applicants should submit the following documents:

(a) Letter of interest clearly stating suitability for the position and consultancy fee rate

(b) Detailed curriculum vitae based on the criteria stated above. If a company then should include company registration certificates.

Please submit the application by e-mail to: [email protected]

Application deadline is 22^Th May 2021. 1400 hrs.

Due to the volume of applications, only candidates under positive consideration will be notified.