Business Relations Executive
Business Unit, Telecommunication Network

MINIMUM QUALIFICATION & REQUIREMENT

1. Degree or MNQF Level 7 Qualification in Business/Marketing or Hospitality with minimum 2 years’ experience in relevant field. (OR)
2. Advanced Diploma or MNQF Level 6 Qualification in Business/Marketing or Hospitality with minimum 5 years’ experience in relevant field.

OVERALL SCOPE
Responsible for handling and managing the customer base in the business solutions functions of the Telecom Business Unit.

SCOPE OF WORK
• Arrange business meetings with prospective clients.
• Promote the products/services addressing or predicting clients’ objectives.
• Build relationships with key employees among customers.
• Create plans to address clients’ business needs.
• Advise clients on creating profitable processes.
• Schedule regular meetings with customers to ensure they are satisfied.
• Act as point of escalation for complaints and escalate issues as appropriate.
• Ensure both the company and clients adhere to contract terms.
• Study competition to find new ways to retain customers and develop new markets.
• Set sales and revenue targets and work diligently to meet them.
• Seek new areas of business to meet revenue targets.
• Conduct product/service development & handle products & services portfolio.
• Ensures that sales efforts are progressing and meeting goals, targets, etc. Business/Marketing or Hospitality

JOB SKILLS AND SPECIFICATIONS
• Background in customer service; industry knowledge will be an added advantage.
• Proven experience in the relevant filed.
• Proven experience in managing a customer base.
• Proven track record of meeting and exceeding targets.
• Understand how to present features and benefits of product and services to customers with differing needs
• Excellent communication and negotiation skills.
• Problem-solving attitude.
• Ability to manage multiple projects and work to tight deadlines.
• Ability to work as an individual and as a flexible team player.

SALARY PACKAGE:

Salary negotiable based on qualification and experience.
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Application Process:
Send the job application along with your CV, copies of accredited certificates, Job reference letters, Police Report and ID card or Driver’s License copy via the link (https://rb.gy/lw11xm). For any additional queries please contact to 3355305.

Application Deadline: Date: 17th March 2021 (Wednesday) Time: 14:00hrs