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Post
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IT Officer Gr. 1
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No of positions
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01 (One)
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Department
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ICT Department (Head Office)
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Remuneration details
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- Basic Salary range : MVR 5700.00
- Fixed Allowance range: MVR 2000.00 – 3000.00
- Overtime and extra working days allowance
- Technical and Professional Allowance (If eligible)
- Pension
- Medical insurance (After probation)
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Requirement
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- Experience in server products (Windows Server, Exchange, Lync and System Center and VMware)
- Experience in setup and maintenance of storage servers.
- Experience in setup and maintenance of DHCP, DNS, AD and Hypervisors.
- A good understanding of server hardware.
- A good understanding of Networking and VLANs.
- Ability to quickly learn and support new systems and applications.
- Able to manage multiple end user technical issues.
- Excellent oral, written and listening skills. (Dhivehi and English)
- Knowledge of networking (Cable crimping, cable testing, standards, switching and internet)
- Able to work effectively with end user and colleagues and develop strong working relationships
- Able to travel to Islands.
- Minimum 1-2 year of working experience.
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Responsibilities
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- Diagnose and resolve technical issues
- Escalate IT issues to the Manager / Supervisor where necessary
- Installing, troubleshooting, repair and maintenance of computer system hardware, software and other peripheral equipment.
- Provide end user support
- Setting up and configuring new hardware and software
- Undertake small and medium IT tasks as instructed by Manager/ supervisor
- Create and maintain documents related to network configuration, network mapping, process and service records.
- Manage and update IT assets inventory.
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Education Qualifications
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- Diploma in IT or equivalent certificate in relevant field
- MCSE (Optional)
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Others
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- Perform basic administrative support duties as required to meet specific operational objectives.
- Perform miscellaneous job-related duties as assigned by the Manager / Supervisor
- Provide assistance and support to colleagues in IT-related matters
- Self-directed individual that continuously seek out new challenges.
- Strong problem solving skill.
- Work extra hours to meet deadlines, as required and where reasonable.
- Ensure that a high level of customer service and support is provided to all internal and external customers.
- On-call availability for emergency issues
- Ability to effectively prioritize work in a high-pressure environment.
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