Job Opportunity
Number: (IUL)22-D/1/2017/97
Published Date: 12 Mar 2017
Published Time: 15:16
Deadline: 21 Mar 2017 13:30
Ministry of Education
Maldives
Maldives
E-Service Support Technician (Local)
INTRODUCTION
Ministry of Education (MoE) wishes to hire Two (2) energetic, self-motivated, organized and enthusiastic staff as ‘GEMS Rollout Technician” for the “Island schools connectivity to the National Computer Network project”.
OBJECTIVES
The objective of the technicians is to work as team under the guidance of National Centre for Information Technology to complete the rollout of e-Services to the island schools.
DURATION
1 year
KEY TASKS AND RESPONSIBILITIES
- Monitoring the performance of the NCN network and to troubleshoot all areas including cables, and other media linked to the network configuration.
- Provide installation and maintenance of all networking equipment classified as:
- Standalone personal computers;
- All computer peripherals, printers, UPS's, Firewalls, Switches and any other hardware equipment directly involved in the network configuration.
- Configuring networks and installs firewall, routers and switches in accordance with National Computer Network across Maldives (Cisco, Juniper).
- Offering technical support on-site, phone and via email across the Government Organizations, and troubleshooting a variety of computer issues, network usage and peripheral issues across Government Organizations.
- Providing support for helpdesk analysts, resolves connectivity issues, and maintains data and telecommunication connections.
- Network Cable Laying IT infrastructure.
- Fiber Optic cable splicing.
- Prepare site survey reports and documentation required for National Computer Network Connectivity.
- Providing Network Configuration for Services provided to Government offices.
- Solve eGov infrastructure issues and prepare technical docs.
- Manage and carryout all activities involved in eGovernment services rollout and provide onsite support to end-users.
- Prepare and manage process-based training materials, FAQ, user guides and other documentations necessary to ensure smooth rollout of eGovernment services.
- Troubleshoot and propose solutions to issues encountered in the eGovernment service applications.
- Arrange transportation to islands and travel to islands to rollout eGovernment service applications to government organizations in the islands .
- All other tasks or activity required to fulfill the Contractual obligations including administrative tasks, planning, exchanging correspondence, etc.
MANDATORY REQUIREMENTS
- Diploma (or higher degree) in Information Technology, Computer Science, Computer Engineering, Strategic Planning or ICT related field, from a recognized institution
- Cambridge International General Certificate of Secondary Education (IGCSE) or General Certificate of Education (GCE)Ordinary-Level Exam with minimum “C” Grade in 3 subjects
ADDED ADVANTAGE
- Previous work experience in e-service rollout
- Previous experience in Fiber Optic cable splicing.
- Good skills in written and verbal communication in Dhivehi and English.
- Ability to travel and spend long periods of time in the islands.
PERSONAL SKILLS & COMPETENCIES
- Strong commitment and willing to work outside normal working hours when required
- Strong flexibility and willingness to learn
- Strong interpersonal skills.
- Presentation skills.
- Ability to assess and communicate issues clearly.
- Strong problem-solving skills.
- Ability to work independently.
- Ability to undertake both technical and administrative works.
- Ability to travel and spend long periods of time in the islands.
REMUNERATION
MRF 15,000/-
NORMAL WORKING HOURS
Full time: 8:00am – 2:00pm
CONTENTS OF JOB APPLICATION
The job applications should comprise the following documentation and late submission of any of the documents will not be accepted:
- Letter requesting for the job,
- Copy of Identification Card,
- Copies of academic certificates (accredited)
- CV
- Copies of reference produced by previous employers
Note: Documents should be submitted to Ministry of Education (Velanaage 8th floor) before 21st March 2017, 13:30.
12 Mar 2017