Beelan

Number: SPMSC-PROC-IU-2026-012

Published Date: 08 Nov 2026

Published Time: 08:51

Deadline: 11 Nov 2026 14:00

State Pharmaceutical and Medical Supply Corporation Ltd
Maldives

Customer Service SOP Development & Training Program

Invitation for Bids

Tender Ref No: SPMSC-PROC-IU-2026-012

Project: Customer Service SOP Development & Training Program

Introduction

StatePharma invites bids from eligible and qualified consultancy firms and training service providers for the Customer Service SOP Development & Training Program as detailed in the Terms of Reference (TOR).

This tender is based on the Terms of Reference (TOR) and outlines the requirements, submission process, and evaluation criteria.

Scope of Work

Detailed in the terms of reference TOR.

Documents to be Submitted

Detailed documents stated in the attached TOR

Submission Details

Registration: All interested parties are to email to [email protected] before 11^th November 2026, 14:00PM

Only parties that have completed the registration process before the registration deadline will be eligable to sumbit proposal

Query Deadline: 12^st November 2026, before 14:00PM

Response to query: 15^th November 2026, before 14:00PM

Submission Deadline: 17^th November 2026, before 10:00AM, Via email to [email protected]

All parties must submit their proposal in response to this Tender via email to [email protected].

(The Quotation maybe password protected, however the password should be shared via email to the same email address above after the bid submission deadline stated in the Procurement Schedule).

08 Nov 2026