Position Name 

IT Technician

No. of Position 

1 

Worksite / Department 

STO Trade Center / 2^nd Floor 

Salary 

• Net Salary Range: MVR 10,000.00/- – MVR 12,000.00/-
• Health insurance will be provided after probation
• Overtime Allowance

Job Responsibilities 

• Repair and troubleshoot laptops, printers, and attendance devices.
• Repair and troubleshoot CCTV systems.
• Troubleshoot and maintain network infrastructure.
• Monitor network activity to ensure optimal performance and security.
• Coordinate with external IT vendors for support and manage service arrangements.
• Properly manage administrative credentials and access.
• Maintain an accurate inventory of IT-related devices.
• Oversee and troubleshoot IoT devices to ensure proper functionality.
• Provide necessary software support to end-users.
• Manage M365, Azure Cloud, and other cloud services.
• Implement security measures to protect IT infrastructure.
• Monitor for security breaches and respond appropriately.
• Educate staff on security best practices.
• Train end-users on new technologies and systems.
• Create user manuals and conduct training sessions.
• Respond to IT emergencies or critical system failures.
• Follow specific procedures and protocols during such events.

Required Qualifications 

• Diploma in Information Technology with 3-5 years of experience

OR

• Degree in Information Technology with 2-3 years of experience

Preferred Qualifications

• The IT Technician will be required to work both independently and as part of a team in a fast-paced environment. The role may necessitate occasional after-hours work to address critical issues or perform maintenance tasks.
• If you are a dedicated and innovative individual with a passion for technology and problem-solving, we encourage you to apply for this challenging and rewarding opportunity.
• Exceptional diagnostic and problem-solving abilities.
• Comprehensive knowledge of IT systems, networks, and hardware.
• Excellent organizational skills and attention to detail.
• Proven experience as an IT Technician or in a similar role.
• Familiarity with M365, Azure Cloud, and other cloud services.
• Strong communication skills for effective interaction with external vendors and end-users.
• Relevant certifications (e.g., CompTIA A+, Network+, + Cisco, Microsoft) are highly desirable.

Deadline 

• 29^th October 2024/ 1400hrs 

How to Apply 

Interested candidates may send the following documents to our email [email protected]  

1. Cover letter
2. Copy of ID card
3. Copies of academic certificates
4. CV
5. Copies of reference letter by previous employers
6. Application Form

• For further clarifications you may contact us on +960 3029200.