Job Opportunity
Number: AI/IUL/2024/20
Published Date: 24 Mar 2024
Published Time: 14:34
Deadline: 14 Apr 2024 13:00
Allied Insurance Company of the Maldives Pvt. Ltd.
Maldives
Assistant Officer - Customer Service (Call Centre - Shift Duty)

Position Type: Permanent (Initial contract shall be for a period of 1 (one) year. The contract shall be renewed as permanent based on performance upon successful completion of one year.)

 

REQUIREMENTS

  • IGCSE/GCE O’Level 05 passes or Edexcel Int./GCE A’ Level 02 Passes (Grade C and above)
  • 2-3 years of work experience in a call centre or customer service support will be a plus
  • Computer skills with knowledge of MS Office Applications
  • Excellent verbal and written communication skills in Dhivehi and English
  • Excellent inter-personal skills and ability to work in a team environment
  • Able to work independently and adhere to tight reporting deadline
  • Pleasant personality

 

RESPONSIBILITIES

  • Provide high level of customer services to customers obtaining service from Allied Insurance Call Centre by providing quick and accurate response to customer’s queries and requests
  • Provide products and service information
  • Manage customer accounts and resolve customer complaints
  • Promptly attend to inquiries made by customers at the Customer Service
  • Provide support and information to other departments

 

REMUNERATION & BENEFITS

  • Attractive salary based on qualification and experience
  • Annual Bonus
  • Flexible Leave Arrangement
  • Sales Incentive

 

  • Health & Life Insurance Plan
  • Third Party Credit Schemes
  • Staff Loan Scheme
  • Learning & Development

Interested candidates, please apply online by visiting our website; www.jobs.allied.mv/job

 

Please apply on or before 14 April 2024 — 13:00 hrs.

 

Only shortlisted candidates will be called for interview and for more information call us at 1600

(All prospective employees must pass a background check)

 

24 Mar 2024