Manager, Business Relations
Business Solutions

MINIMUM QUALIFICATION & REQUIREMENT
• Degree in Customer relations, Marketing, Business or relevant field with minimum 3 years’ experience in relevant field.

OVERALL SCOPE
Responsible to oversee the customer base in the business relations functions of the Corporation.

SCOPE OF WORK
• Act as a liaison between the company and the clients to ensure client satisfaction.
• Direct and manage internal teams and clients.
• Oversee clients’ contracts and ensure the client adhere to the contract terms.
• Determine monthly KPIs by generating reports.
• Set revenue targets and strategize to meet the targets.
• Develop plans to address the needs of the clients and manage rapport with customers.
• Ensure customers’ priorities for new or changed products and services, in alignment with desired business outcomes, are effectively established and articulated.
• Prepare reports that showcase current customer relations and suggest future strategies to promote business growth.
• Build and maintain a strong relationship with prospective and existing clients.
• Ensure that customer service quality is maintained in a positive manner.

JOB SKILLS AND SPECIFICATIONS
• Excellent communication skills and public relations experience.
• Strategic thinking, problem solving aptitude and ideation.
• Highly motivated and results-driven.
• Should be an effectual communicator verbally as well as through writing skills.
• Effective and successful negotiation skills.
• Ability to manage multiple projects and work to tight deadlines.
• Should be able work as an individual and as a flexible team player.
• Strong interpersonal skills.
• Should be able to prioritize tasks and manage one's own time effectively.

SALARY PACKAGE
Salary negotiable based on educational qualification and experience.

REQUIRED DOCUMENTS
• Educational certificates
• Job reference letters
• NID card or Driver’s License
• CV

Apply via: https://jobs.urbanco.mv 
For Further Information: 3353535 or call the center hotline: 1516