Job Opportunity
Number: AI/IUL/2022/22
Published Date: 09 May 2022
Published Time: 18:18
Deadline: 17 May 2022 15:30
Allied Insurance Company of the Maldives Pvt. Ltd.
Maldives
Senior Officer - Customer Service (Call Centre)

Requirements

  • Minimum Advanced Diploma in Business Administration or related field
  • Proven experience as Call Center supervisor or similar supervisory position
  • Experience in customer service is essential
  • Computer skills with knowledge of MS Office Applications
  • Excellent verbal and written communication skills in Dhivehi and English
  • Excellent inter-personal skills and ability to work in a team environment
  • Able to work independently and adhere to tight reporting deadline
  • Pleasant personality

 

Key Responsibilities

  • Monitor team performance to ensure Call Centre goals are met and supports service quality and training efforts
  • Monitor calls for quality control and improvement
  • Plan, schedule and manage shift duty
  • Conduct performance evaluation and prepare necessary performance reports

 

Remuneration & Benefits

  • Attractive salary based on qualification and experience
  • Annual Bonus
  • Flexible Leave Arrangement
  • Sales Incentive
  •  Health & Life Insurance Plan
  • Third Party Credit Schemes
  • Staff Loan Scheme
  • Learning & Development

 

Interested and qualified candidates please apply online or physically along with Job Application Form, Job Letter, ID card copy, CV and copies of relevant certificates to:

Allied Insurance Company of the Maldives Pvt. Ltd.
Allied Building, 3rd Floor, Chaandhanee Magu,
Male’, 20156, Maldives

P: +960 1600

F: +960 332 5035

E: [email protected]

W: www.allied.mv 

 

Application form available on our website 

- Applications with inaccurate information, which do not meet the above requirements, and which are incomplete will be disqualified

 

Deadline 17 May 2022 | Before: 15:30 Hrs

 

Preference will be given for applicants who have completed 14 days after administering 2nd dose of Covid-19 vaccine

Only shortlisted candidates will be called for interview and for more information call us at 1600

( All prospective employees must pass a background check )

 

09 May 2022