Maldives
Housing Development Finance Corporation (HDFC) PLC, established in January 2004, is the only specialized housing finance institution in the Maldives. HDFC is a privatized company with International Shareholders represented by International Finance Corporation (IFC of World Bank Group), Asian Development Bank and HDFC Investments Ltd. of India, jointly holding 51% of shares.
HDFC Plc has a vacancy for the right candidate who can provide support to the Admin Team of the company in the capacity of a Customer Relations Officer.
Job Title: Customer Relations Officer
No. of Position: 01
MAJOR RESPONSIBILITIES:
- Provide information to customers on HDFC products
- Maintain and monitor statistics of customers inquiries and report to management on turnaround time
- Coordinate with other institutions to promote HDFC schemes
- Achieving client relationship targets and KPI’s (key performance indicators) as set by the management
- Act as a focal point to End-User financing projects
QUALIFICATION AND EXPERIENCE
- Degree in Business Administration / Business Management
- Excellent Verbal Communication (both English & Dhivehi)
- Good Writing & Reporting Skills
- Able to work under pressure
- Good interpersonal skills
- Competent with General Office Software
SALARY
- Negotiable commensurate with qualifications and experience
Other Benefits
- Service allowance
- Fixed monthly Cost of Living Allowance
- Health Insurance
Term of Contract: 12 months (Renewable subject to performance review)
Interested candidates are requested to submit application (downloadable website: www.hdfc.com.mv) with CV, copy of ID card, police report, attested educational certificates and other supporting documents on or before 7th February 2022, 2:30pm.
Only shortlisted candidates will be contacted for interview.
Human Resource Department
Housing Development Finance Corporation Plc., 3rd Floor,
Tel: +960 3334666; Fax: +960 3315138; email: [email protected]