Requirements and Qualifications:

• Diploma in related field or GCE A ‘level with 3 years’ experience in a related field.
• Excellent technical knowledge of PC internal components.
• Excellent technical knowledge of PC and desktop hardware.
• Hands-on hardware troubleshooting experience.
• Working technical knowledge of current protocols, operating systems, and standards.
• Ability to operate tools, components, and peripheral accessories.
• Able to read and understand technical manuals, procedural documentation, and OEM guides.
• Effective interpersonal skills and relationship-building skills.
• Strong written and oral communication skills in Dhivehi and English.
• Ability to present ideas in user-friendly language.
• Analytical and problem-solving abilities, with keen attention to detail.
• Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.

Essential Duties: 

•  Receive and respond to incoming calls, complaints or e-mails regarding desktop problems and keeps log of such events in appropriate log books and the corporate intranet; continuously updates designated Unit Heads about all events.
•  Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end-users in a Microsoft Windows network, and recommend and implement corrective solutions, including off-site repair for remote users as needed.
•  Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels.
•  Assess the need for and implement performance upgrades to PC boxes, including the installation of CPUs, I/O and NIC cards, hard disks, ribbon cables, hard drives, RAM, memory chips, CD-ROMs, and so on.
•  Where required, administer and resolve issues with associated end-user workstation networking software products.
•  Ensure that physical desktop connections (i.e. RJ-45 Ethernet jacks, RJ-11 telephone modem jacks, connectors between PCs and servers, etc.) are in proper working order.
•  Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, network cards, and other components and equipment.
• If necessary, liaise with third-party support and PC equipment vendors to solve complex problems.
• Conduct research on desktop products in support of PC procurement and development efforts. Evaluate and recommend products suitable for Gan International Airport IT needs.
•  Assist Unit Heads in developing long-term strategies and capacity planning for meeting future desktop hardware needs.
•  Maintains all IT related Software, Manuals, Books and other documentation including network maps of Gan International Airport.
•  Adheres to and promotes the ethics of copyright law application.
•  Performs other duties related to IT as assigned by the Systems Engineer

Suitable candidates should apply to the address below or email providing detailed curriculum vitae with supporting documents. Note that only short-listed candidates will be notified for interview.

Application Deadline: Tuesday, 15^h October 2019 before 1200hrs

Human Resource Department

Addu International Airport Pvt. Ltd.

Building 100 Gan/Addu City

Tel: 689 8515 E-mail: [email protected]/[email protected]