Maldives State Shipping Company Private Limited
Maldives
Assistant Officer – Customer Services

   Ref. Number: MSS-JV/2021/17

Date: 17/08/2021

 

 

JOB OPPORTUNITY

 

Position Name

Assistant Officer – Customer Service

No. of Position

1

Worksite / Department

STO Trade Center / 3rd Floor

Salary

  • Net Salary Range: MVR 8,000/- – MVR 10,000/-

Job Responsibilities

  • Assist all customers service activities on sea freight imports.
  • Handling multiple sea freight product (liner / freight forwarding)
  • Informing consignees on shipment arrival information before the shipment reaches to POD.
  • Handling the shipping documents of imports and exports.
  • Communicating with agents to get the documents on time and related correspondence.
  • Invoicing to the import shipments on the given time frame.
  • Finalizing and tallying the agent invoices before the month end.
  • Providing the freight invoices after doing all the adjustments to accounts to do the final payment to agents.
  • Daily tracking of cargos and updating cargo tracking sheet.
  • Preparing delivery order documents.
  • Attending to any correspondence emails by customers and clients.
  • Following up on pending day to day tasks and ensuring all documents are filed systematically in both physical and electronic means.
  • Ensure being on call beyond working hours to troubleshoot any urgent matter in office.

Required Qualifications

  • Minimum 3 pass in A’ level

Preferred Requirements

  • Relevant experience will be an added advantage.
  • The ideal candidate should be detail oriented, possess good communication and organizational skill.
  • Able to work independently and willing to work long hours.
  • Proficient in MS Office.
  • Preferably, candidate must be able to commence work immediately.
  • Customer service oriented.
  • Positive working attitude and a good team player.

Deadline

23 August 2021/ 1400hrs

How to Apply

Interested candidates may send CV and certificates copies to our email [email protected]

For further clarifications you may contact us on +960 3029200.

 

*Only shortlisted candidates will be contacted for interviews.

17 August 2021
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