Maldives State Shipping Company Private Limited
Maldives
Officer - Customer Services

JOB OPPORTUNITY 

 

 

We refer to our job announcement MSS-JV/2021/08 (20 February 2021) for the position of “Officer – Customer Service”.  

As we did not receive applicants with the desired competency for the aforementioned announcement, we are reopening this opportunity for applicants once more.  

Position Name 

Officer  Customer Services 

No. of Position 

1 

Worksite / Department 

STO Trade Center / 3rd Floor 

Salary  

  • Net Salary Range: Negotiable 

Job Responsibilities 

  • Assist all customers service activities on sea freight imports. 

  • Handling multiple sea freight product (liner / freight forwarding) 

  • Informing consignees on shipment arrival information before the shipment reaches to POD. 

  • Handling the shipping documents of imports and exports. 

  • Communicating with agents to get the documents on time and related correspondence. 

  • Invoicing to the import shipments on the given time frame. 

  • Finalizing and tallying the agent invoices before the month end. 

  • Providing the freight invoices after doing all the adjustments to accounts to do the final payment to agents. 

  • Daily tracking of cargos and updating cargo tracking sheet.  

  • Preparing delivery order documents. 

  • Attending to any correspondence emails by customers and clients.  

  • Following up on pending day to day tasks and ensuring all documents are filed systematically in both physical and electronic means. 

  • Ensure being on call beyond working hours to troubleshoot any urgent matter in office. 

Required Qualifications 

  • Minimum 3 pass in A level 

Preferred Requirements 

  • Minimum 1 years of relevant experience. 

  • The ideal candidate should be detail oriented, possess good communication and organizational skill. 

  • Able to work independently and willing to work long hours. 

  • Proficient in MS Office. 

  • Preferablycandidate must be able to commence work immediately. 

  • Customer service oriented. 

  • Positive working attitude and a good team player. 

Deadline 

12th March 20211800hrs 

How to Apply 

Interested candidates may send CV and certificates copies tour email [email protected]  

For further clarifications you may contact us on +960 3029200. 

 

09 March 2021
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