Maldives State Shipping Company Private Limited
Maldives
Officer - Customer Services

 

Ref. Number: MSS-JV/2021/08 

Date: 20/02/2021 

 

JOB OPPORTUNITY 

Position Name 

Officer  Customer Services 

No. of Position 

1 

Worksite / Department 

STO Trade Center / 3rd Floor 

Salary  

  • Net Salary Range: Negotiable 

Job Responsibilities 

  • Assist all customers service activities on sea freight imports. 

  • Handling multiple sea freight product (liner / freight forwarding) 

  • Informing consignees on shipment arrival information before the shipment reaches to POD. 

  • Handling the shipping documents of imports and exports. 

  • Communicating with agents to get the documents on time and related correspondence. 

  • Invoicing to the import shipments on the given time frame. 

  • Finalizing and tallying the agent invoices before the month end. 

  • Providing the freight invoices after doing all the adjustments to accounts to do the final payment to agents. 

  • Daily tracking of cargos and updating cargo tracking sheet.  

  • Preparing delivery order documents. 

  • Attending to any correspondence emails by customers and clients.  

  • Following up on pending day to day tasks and ensuring all documents are filed systematically in both physical and electronic means. 

  • Ensure being on call beyond working hours to troubleshoot any urgent matter in office. 

 

Required Qualifications 

  • Minimum 3 pass in A level 

Preferred Requirements 

  • Minimum 1 years of relevant experience. 

  • The ideal candidate should be detail oriented, possess good communication and organizational skill. 

  • Able to work independently and willing to work long hours. 

  • Proficient in MS Office. 

  • Preferablycandidate must be able to commence work immediately. 

  • Customer service oriented. 

  • Positive working attitude and a good team player. 

Deadline 

25th February 2021 1400hrs 

How to Apply 

Interested candidates may send their CV and certificates copies tour email [email protected]  

For further clarifications you may contact us on +960 3029200. 

 

20 February 2021
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